Terms and Conditions


Article 1. Definitions

  1. These terms and conditions apply to every agreement concluded between Favorite Fuel and a patient/client.
  2. In the event of a situation arising between the parties that is not regulated by these terms and conditions, the situation shall be assessed in accordance with the spirit of these terms and conditions.
  3. The practitioner/practice: Lydia Baum, Favorite Fuel.
  4. The patient/client: the counterparty of Lydia Baum, Favorite Fuel.

Article 2. Treatment

  1. The agreement between Favorite Fuel and the patient/client is entered into for the duration of the treatment.
  2. Favorite Fuel will execute the agreement to the best of its insight and ability and in accordance with the requirements of good craftsmanship; Favorite Fuel has an obligation to make efforts. This is based on the then-known state of science.
  3. The patient/client ensures that all data reasonably relevant to proper treatment are communicated to Favorite Fuel in a timely manner.
  4. Appointments that cannot be met must be canceled at least 24 hours before treatment—weekend days not included. Failure to cancel or canceling within 24 hours before the appointment gives Favorite Fuel the right to charge for the reserved time.

Article 3. Payment and Collection Costs

  1. Rates for consultations or individual interventions are based on the most recent rate list and/or are specified in the quote for the respective service.
  2. The practitioner will invoice services for clients according to the agreement.
  3. In the case of a program, parties may agree on installment payments.
  4. Payment must be made after treatment via bank transfer, cash, or within 14 days of the invoice date in the currency invoiced.
  5. If the payment term is exceeded, the client is in default without the need for notice of default.
  6. The practitioner is entitled to suspend obligations to perform services from the date the payment term has expired. The practitioner will inform the client in a timely manner of the suspension of services. From that date, the client is liable for statutory interest on the outstanding amount. Moreover, all extrajudicial collection costs are borne by the client. Incasso costs include the fees of lawyers, bailiffs, and collection agencies, determined in accordance with prevailing or customary rates.

Article 4. Liability

  1. Favorite Fuel is not liable for damage of any kind caused by relying on incorrect and/or incomplete data provided by or on behalf of the patient/client. Favorite Fuel is also not liable if advice is not followed or is followed incorrectly.
  2. If Favorite Fuel is liable for any damage, its liability is limited to the amount paid by its insurer in the given case.
  3. Favorite Fuel is never liable for consequential damages, lost profits, savings, and damages due to business interruption.
  4. Favorite Fuel is not liable in any way for the quality and composition of the recommended supplements and/or medications. The supplier of these supplements or medications is responsible.
  5. The limitations of liability in this article do not apply if the damage is due to intent or gross negligence on the part of Favorite Fuel.
  6. In all cases, any liability of the practitioner is limited to the amount invoiced to the patient/client.
  7. The patient/client is obliged to take all necessary measures to limit the damage for which he/she wants to hold the practitioner liable.

Article 5. Privacy

  1. The practitioner will treat all information concerning the patient/client obtained during the provision of services confidentially and will not disclose this information to third parties unless required by law or with the patient's/client's consent.

Article 6. Duration of Agreement and Termination

  1. Unless otherwise specified in the agreement, it is entered into for the duration of a program or individual interventions. After the agreed contract period, the agreement may be extended by mutual agreement.
  2. Each party is entitled to terminate the agreement immediately by registered letter, without judicial intervention, without prejudice to the right to compensation for costs, damages, and interest, if:
  3. If the agreement is terminated prematurely by Favorite Fuel, Favorite Fuel will, in consultation with the patient/client, ensure the transfer of work yet to be performed to third parties, unless the termination is attributable to the patient/client. If the transfer of work entails additional costs for Favorite Fuel, these will be charged to the patient/client. The patient/client is obliged to pay these costs within the specified period, unless Favorite Fuel indicates otherwise.

Article 7. Indemnification

The patient/client indemnifies Favorite Fuel against any claims from third parties who suffer damage in connection with the execution of the agreement and whose cause is attributable to factors other than Favorite Fuel. If Favorite Fuel is held liable by third parties in this regard, the patient/client is obliged to assist Favorite Fuel both extrajudicially and judicially and promptly do everything expected of them in that case. If the patient/client fails to take adequate measures, Favorite Fuel is entitled, without notice of default, to take action itself. All costs and damages incurred by Favorite Fuel and third parties as a result are fully borne by the patient/client.

Article 8. Applicable Law and Disputes

  1. Dutch law applies exclusively to all legal relationships in which Favorite Fuel is a party.
  2. The court has exclusive jurisdiction to hear disputes, unless the law requires otherwise.
  3. Parties will only appeal to the courts after they have made every effort to settle a dispute amicably.

Article 9. Complaints

Orthomolecular advisor Lydia Baum is affiliated with the Complaints Committee Alternative Treatment Methods (KAB) through the CAT. If you have complaints about the treatment, it is advisable to make them known. If a personal conversation or mediation does not lead to the desired result, you can use a complaints procedure and involve the Complaints Committee for this purpose.

Amsterdam, January 2023
Registered with the Chamber of Commerce in Amsterdam, under number 85929964.